Sometimes, when you’re trying to enjoy a game of League of Legends to wind down at the end of the day, you can find yourself interrupted by error messages. Recently, several players in the NA servers have been experiencing issues when trying to begin games. Many have been receiving an error message that reads “failed to receive Platform Sipt.” What can players do to try and fix this error message?
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There are a few ways you can attempt to fix the “failed to receive Platform SIPT” error message.
First and foremost, you should check for service outages. You can check the service status on the Riot Games website. When you go to the website, choose your region and language, and you will be able to see if there are any ongoing or recent server errors.
If there are no issues with service outages and you are still experiencing issues, the next step you should try is restarting your router and modem. Sometimes issues can arise if you have not reset the router and modem for a while.
If resetting your router and modem does not solve the issue, League of Legends may be blocked by your firewall. If this is the case, go to System and Security in the Control Panel, and click on Windows Defender Firewall settings. You want to make sure that the private and public tick boxes are checked for the League of Legends launcher.
If you have tried all these methods and you are still receiving the same error, you may have to change the DNS server settings on Windows 10. AFKGaming has a detailed guide on how to change your DNS server settings.
