Customer Support

The internet changed gaming forever. How’s player support keeping up?

Source Node: https://unbabel.com/blog/player-support/
Time Stamp: October 3, 2019 12:21 PM - Modified On: October 3, 2019 - Published By:
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Republished By Plato

“Gaming has changed,” I thought to myself as I slowly maneuvered past the young cosplayers crowding the halls at Gamescom, the largest gaming conference in Europe for players and industry professionals.I thought back to my childhood, and the games I grew up with. Mario and Sonic were still present, I could still find Street Fighter and Fallout merchandise, and FIFA 20 was, somewhat expectedly, huge. But that was pretty much it — the gaming universe I used to know, tucked in between massive displays of games I’ve never heard of.

Insert coin: Level up your player support experience

Source Node: https://unbabel.com/blog/gamescom-2018-learnings/
Time Stamp: September 19, 2018 10:34 AM - Modified On: September 19, 2018 - Published By:
Source Cluster:
Republished By Plato

If you’re wondering if I’m a gamer, I’m not.I don’t play video games every day, I don’t crowd my mobile phone with gaming apps, belong to any gaming community, I’m not even that good at them! However, from time to time, I do play a game or two. I’ll get excited and even start screaming to the lifeless screen in front of me — and that’s when my inner gamer, dormant most of the time, comes out to play.For this reason, going to Gamescom 2018 was an entirely new experience

P.S.: I love you. When gamers break up with you.

Source Node: https://unbabel.com/blog/gaming-player-experience/
Time Stamp: August 17, 2018 10:46 AM - Modified On: August 17, 2018 - Published By:
Source Cluster:
Republished By Plato

Quick disclaimer: I am not a gamer.But there was this one time, a few years ago, when I came home to find a borrowed PlayStation with a Grand Theft Auto: San Andreas case right next to it in the living room. It was my girlfriend who had left it there.She had been playing it all afternoon and as soon as I got home she told me all about her plan. The idea was for us to spend a different kind of weekend together, just the two of us, playing GTA.Little